All sales are final. Because our products are digital and delivered instantly, we generally do not offer refunds once the product has been delivered. By completing checkout, you expressly consent to immediate delivery and acknowledge that your right of withdrawal no longer applies once the files have been delivered.
We want every customer to actually receive what they paid for. We will consider a replacement or refund in these limited situations:
Email redneck.support@gmail.com with:
We typically respond within 1–2 business days.
Nothing in this policy limits any mandatory consumer-protection rights you may have under the law of your country of residence that cannot be waived by agreement.
Email redneck.support@gmail.com.